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Friday, October 14, 2011

Wells Fargo - the online experience

Wells Fargo maintains a website with much content, friendly user interface and all the bells and whistles, which we expect from major banks. But aside from the standard offerings, wells has a few changes to the standard online banking sites. With the additional functions the wells before more Fargo online banking experience - as disadvantages.

Although Wells Fargo remains old, well-established financial institution, it has embraced the twenty-first century, of the possibility of making the majority of their banking and transactions over the Internet offers its customers top-class products and online.

Site layout

When first landing is on the home page of Wells Fargo, much information and a variety of links in the brand of Orange and gold. The site is divided into sections to make, easier to navigate. There are a lot of different links in each section. Despite a user-friendly layout, the overwhelming amount of information about views can be time-consuming. If you click on the links, some of the websites have been slow to load, the may be a problem for some users. Some marketing is overdone, but overall the site is very straight forward. Be on the account offers are precise and to the point.

Options for online banking

Wells Fargo consumers can set up and fund an additional convenience online, new checking accounts. What is not so convenient, are intermittent view that display, before you continue on an application.

Once you have an account, you can login and view various accounts and investments at any time from the comfort of your own home. Complete section gives up one like your personal data and privacy is protected, that is beautiful, and tabs, that historic show statements and transactions.

Another advantage which is Wells Fargo online system to pay Automatic Bill, which makes this annoying monthly bills to pay, less effort. Customer service options are with telephone, E-mail support, e-Mail service and a large database of help topics. The Wells Fargo website is relatively easy to navigate with much information and a wealth of options. Some of the information is outside, but the site is highly for ease of use and the amount of information that it contains a thumb. You already have an account of Wells Fargo, use the resources on this page would be an easy way to manage your accounts and pay your bills.

Improvement of the standard online fare

A nice feature offered by Wells cut a user-defined report is with spending a budget Tracker. While many banks transaction history, switches the relegated transactions in Visual data, which is much more useful. Customers get a complete picture of where money each month goes, and how they compare to their budget. See all those Starbucks charges in graphical form, it makes much harder to ignore than skimming through bank statements monthly. This is a great tool, people, control of their spending and stay on to help budget. The tool only applies to accounts in wells, but if you pay mainly bills from a checking account, it is a valuable resource.

Disadvantages of advanced online services

Online systems are nice and well... it with a real person to talk about a problem and you need to. Of course, how many big banks take some effort and patience always to a live operator by Wells Fargo. Lot of patience. The customer service lines are open 24 / 7, but that is more convenient for those who call outside normal business hours. In fact, be calls outside these hours probably a much shorter wait in the queue at the end with.


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